Policy
Returns & Refunds
Our Commitment
At Sanwariya Attar, your satisfaction is paramount. We stand behind the quality of every product and service we offer.
Return Eligibility
We accept product returns only under the following conditions:
- Product received is damaged or defective
- Wrong product was delivered
- Product seal is intact and unopened (for unopened items only)
- Return request is made within 7 days of delivery
Non-Returnable Items
- Opened or used hygiene and medical products (for safety reasons)
- Products without original packaging
- Sale or clearance items (unless defective)
- Care services once delivered or commenced
How to Initiate a Return
- Contact us at info@sanwariyaattar.co.in or via our contact form
- Provide your order number and reason for return
- Our team will review and provide return instructions
- Ship the product back in its original packaging
Refund Process
Once we receive and inspect the returned item, refunds will be processed within 5–7 business days to your original payment method. Shipping charges are non-refundable unless the return is due to our error.
Exchanges
If you'd like to exchange a product for a different item, please contact us. We'll do our best to accommodate your request, subject to product availability.
Need Help?
Our customer support team is here to assist you. Get in touch and we'll resolve your concern with care.